Overview
AppFollow brings all your user feedback into one place. Reviews, ratings, and data from app stores, review platforms, and social media are collected in a single workspace, so your team doesn't have to switch between consoles or tools to see what users are saying.
From there, you can reply to reviews, automate routine work with AI, track competitors, and improve your visibility with ASO tools.
In this article, you'll find the best starting point for your role and the basics every new user should know.
Find Your Starting Point
Each guide walks you through the features that matter most for your work:
| If you're... | Start here |
|---|---|
| Setting up AppFollow for your team | Getting Started: Prepping Your Account (For Admins) |
| Replying to reviews and supporting users | Getting Started: Review Management for Support Teams |
| Looking for product insights in user feedback | Getting Started: Explore Product Insights |
| Working on ASO and keyword rankings | Getting Started: Explore Keywords & ASO |
Learn the Basics
- Navigate Your AppFollow Account: find your way around workspaces, sources, and menus.
- Home Hub: see a quick overview of your sources when you log in.
- AppFollow Glossary: look up any term you're not sure about.
💡 New to AppFollow? See What is AppFollow? for an overview of what you can do with the platform.
Need Help?
If you get stuck along the way, our Support team is happy to help.