AppFollow Team
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Recent activity by AppFollow Team
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Zendesk Agent Performance Integration
If you use the Zendesk App Integration to reply to reviews through Zendesk tickets, you can set up an additional integration to get in-depth stats about your team's performance and workload.When yo...
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- 2 followers
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Contact Support
When you need help using AppFollow features, our Help Center is the best resource for finding the answer to your question. Use the search bar on the Help Center homepage or at the top of any articl...
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- 6 followers
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- -4 votes
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Getting Started: Prepping Your Account (For Admins)
Welcome to AppFollow! We're so glad you're here. 👋Setting up a new tool or product for your team can be a daunting experience, and we know it. We've created this guide to take the guesswork out of ...
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- 3 followers
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Semantic Analysis
Overview Semantic Analysis is a paid add-on. You can request a trial right from the page or send a message directly to your account manager. The Semantic Analysis feature allows you to analyze app...
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- 1 follower
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Template Variables
OverviewAdd a personal touch to your Reply Templates and Auto-replies with the help of Template Variables. When you add a variable to a template, your response will automatically include the review...
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- 1 follower
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User Roles and Permissions
Grant team members different user roles to give them full or granular access to your AppFollow account. Read on to see a comparison of the available roles and permissions.RBAC relies on a simple hi...
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- 2 followers
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- -1 votes
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API Country and Language Parameters
Overview API methods using the Country parameter allow getting data by Country for App Store, Windows Store, and Amazon Appstore apps and by Language for Google Play apps. Access the API documentat...
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- 1 follower
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- 1 vote
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Cancel a Subscription
If you're using a paid plan but decide it's no longer the right fit, you can cancel your subscription. Once your subscription ends, your account will be downgraded to the Free plan, and you'll stil...
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- 1 follower
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Helpshift Integration
OverviewSet up an integration with Helpshift to receive Android, iOS, macOS, Microsoft, Amazon, and Xbox app reviews to your Helpshift channel. Reply to customer reviews and feedback using AppFollo...
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- 1 follower
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Automation Agents
OverviewAutomation Agents let you automatically respond to reviews that match specific triggers. Instead of replying manually, you can create Agents that identify eligible reviews and send the appr...
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- 3 followers
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- 1 vote