User Roles and Permissions

Article author
Anastasia Rybalko
  • Updated

Grant team members different user roles to give them full or granular access to your AppFollow account. Read on to see a comparison of the available roles and permissions.

The primary point of contact in an account is the Account Owner. The Account Owner has the ability to edit billing details, view invoices, transfer account ownership, and delete the account. Only users with the Admin role can become Account Owners. 

General Account Settings

  Admin User Support Manager Read Only
Workspaces (add/delete) ✔️ Can add, can't delete
Main app page ✔️ ✔️ Limited data ✔️
Apps (add/delete) ✔️ ✔️
Account Settings ✔️ Without the Subscriptions section Without the Subscriptions section Without the Subscriptions section
Team Members ✔️ View only View only View only
Smart Alerts ✔️
Smart Alerts Templates ✔️
Email Reports ✔️ ✔️ ✔️ ✔️
Delivery Log ✔️ ✔️ ✔️ ✔️
Linked Integrations ✔️ ✔️ ✔️ ✔️
Integrations List ✔️ ✔️ View only View only

 

Reviews, Replies, and Ratings

  Admin User Support Manager Read Only
Reply to Reviews Dashboard ✔️ ✔️ ✔️ ✔️
Rating Chart ✔️ ✔️ ✔️ ✔️
Reviews Chart ✔️ ✔️ ✔️ ✔️
Reviews Analysis ✔️ ✔️ ✔️ ✔️
Likes Chart ✔️ ✔️ ✔️ ✔️
Reviews Translation Settings ✔️ ✔️ ✔️
Agent Performance ✔️ ✔️
Replies Chart ✔️ ✔️ ✔️ ✔️
Tags list ✔️ ✔️ ✔️ ✔️
Edit Tags list ✔️ ✔️ ✔️
Use Tags ✔️ ✔️ ✔️ ✔️
Auto-tags ✔️ ✔️ ✔️
Tags Chart ✔️ ✔️ ✔️ ✔️
Templates ✔️ ✔️ ✔️
Edit Templates ✔️ ✔️ ✔️
Use Templates ✔️ ✔️ ✔️ ✔️
Auto-replies ✔️ ✔️ ✔️
Semantic Analysis ✔️ ✔️ ✔️ ✔️
Wordcloud ✔️ ✔️ ✔️ ✔️
Reply to reviews ✔️ ✔️ ✔️ Can reply with Pending approval mode (approve from "higher" role is required)

Organic Traffic, Keywords, and ASO

  Admin User Support Manager Read Only
Organic Traffic Dashboard ✔️ ✔️ ✔️
Traffic Channel Analytics ✔️ ✔️ ✔️
Keyword Intelligence ✔️ ✔️ ✔️
Conversion Benchmark ✔️ ✔️ ✔️
All Keywords & ASO Sections ✔️ ✔️ ✔️

 

App and Store Analytics

  Admin User Support Manager Read Only
Downloads & Revenue ✔️ ✔️
Subscription Report ✔️ ✔️
Ad Revenue ✔️ ✔️ ✔️ ✔️
Category Rankings ✔️ ✔️ ✔️
Compare Discovery ✔️ ✔️ ✔️ ✔️
App Update Timeline ✔️ ✔️ ✔️ ✔️
Featured Timeline ✔️ ✔️ ✔️
Compare Meta ✔️ ✔️ ✔️ ✔️
Top Chart Rankings ✔️ ✔️ ✔️ ✔️
Download Estimates Trend ✔️ ✔️
Featured: Today, Games, Apps ✔️ ✔️ ✔️

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