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AppFollow Team

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Articles

Recent activity by AppFollow Team

  • Monitoring Agents: Reviews Feed

    OverviewThe Reviews feed agent watches for new reviews that matter most to you. You'll get notified whenever a new review matches your selected filters — directly in Slack, Telegram, or by email.In...

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    • 2 followers
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    • 0 votes

  • API Access Methods

    Access the AppFollow API1. Go to your AppFollow account > Integrations > API Dashboard* and create/copy the API Token.2. Choose an API method and create a request. If needed, specify any additional...

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    • 1 follower
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  • Choosing Your Subscription Plan

    OverviewAppFollow offers several plans designed to support you at different stages, from getting started to scaling advanced workflows and enterprise needs. As your needs grow, you can always upgra...

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    • 1 follower
    • 0 comments
    • 1 vote

  • Tags in the Zendesk App

    OverviewThe Zendesk App Integration automatically tags reviews.AppFollow tags are displayed in the left-side info panel of the ticket in Zendesk:AppFollow Auto-tags are also shown in Zendesk ticket...

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    • 2 followers
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  • Add Countries to Your Workspace

    Overview Monitoring apps in different countries allows you to keep track of updates and all new reviews worldwide. You can choose specific countries in your Workspace settings or switch to "Worldwi...

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    • 1 follower
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    • -2 votes

  • Reply Templates

    Speed up and streamline your work with customer reviews by replying to them with Reply Templates. Build your own templates to create a set of canned replies for specific topics, apps, and languages...

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    • 0 followers
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  • Optimizing Your App's Metadata

    Overview New to ASO? Trying to grow your app and get new users? Here's a quick FAQ from AppFollow ASO experts that will help you to improve your app store optimization, boost ASO marketing and get ...

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    • 1 follower
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    • 0 votes

  • Tags

    OverviewWhen working with reviews, it’s important to monitor and analyze their most frequent topics. With the help of Tags, you can easily group reviews and get a thorough picture of your client’s ...

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    • 1 follower
    • 0 comments
    • -1 votes

  • Source Connections FAQ

    General QuestionsWhy should I connect an App Store or Google Play account?Connecting your platform account gives you access to advanced features:- Reply to reviews connect – Reply to user reviews a...

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    • 2 followers
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  • Delete an Account

    If you need to deactivate your AppFollow account: Click on your account icon at the bottom left of the page to access your account settings. Switch to the Deactivate account tab. In order to disab...

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    • 1 follower
    • 0 comments
    • -1 votes