Maria
Activity overview
Latest activity by Maria
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Maria created an article,
AI Summary
AI Summary's enhancements to the 'Reply to Reviews,' 'Reviews Analysis,' and 'Semantic Analysis' pages are designed to simplify the management and understanding of customer feedback. By providing i...
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Maria created an article,
Responding to Updated Reviews on the App Store
Responding to reviews on Apple can significantly impact your app's reputation and user satisfaction. Here’s a detailed guide to help you manage and respond to reviews effectively. Understanding App...
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Maria created an article,
Downloads Data Discrepancies for iOS app
In AppFollow, we collect the exact data available in the App Store connect and show in the Channel Analytics and Organic Dashboard pages. If you have noticed differences in download numbers betwe...
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Maria created an article,
Reviews Chart
Overview Reviews chart provides data in a layout similar to the star ratings in Rating chart, which makes it easier to compare the data across features. You can analyze your app’s reviews, and revi...
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Maria created an article,
Webhook URL Integration
Overview You may set a custom integration via WebHook URL to receive reviews to any tool you use. You will need to create a custom WebHook endpoint and add it to AppFollow to connect the services. ...
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- -2 votes
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Maria created an article,
API for Getting App Ratings Data
Overview With the AppFollow API you can use the Rating History method for exporting ratings. You can retrieve incremental and total rating data. Below, we'll cover the differences between these met...
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Maria created an article,
Google Play: Reply to Reviews Integration (Service Account Method)
Overview The Google Play "Reply to Reviews" integration (aka "Reviews & Replies") allows you to respond to reviews from the AppFollow interface or through connected help desk systems, Slack, or oth...
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Maria created an article,
Automation Performance
Overview The Automation Performance page analyzes and provides reports on the effectiveness of your review management automation strategy. You can learn about your main automation KPIs (submitted a...
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Maria created an article,
Automation Priority
At the moment, the Priority is available for Auto-reply rules only. The Priority of auto-replies defines the order in which rules are applied to reviews. Priority Logic For rules with Priority s...
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- -1 votes
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Maria created an article,
Reply Statuses
Overview Apply the Reply filter on the Reply to Reviews page to find reviews without a reply, waiting for approval, or with an outdated reply. Support agents can easily find reviews that need their...
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