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Maria

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Activity overview

Latest activity by Maria

  • Maria created an article,

    AppFollow Glossary

    Welcome to the AppFollow Glossary! đź‘‹This guide brings together the most common terms, metrics, and concepts you may encounter while using AppFollow or reading our Help Center.Use this page as a qui...

    • Maria
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  • Maria created an article,

    AppFollow AI Features Overview

    AppFollow’s AI capabilities help teams turn user feedback into insights and action—from understanding what users are saying and spotting changes over time to generating on-brand responses, automati...

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  • Maria created an article,

    Steam: Reply to Reviews Connection

    With Steam: Reply to Reviews Connection, you can monitor and reply to your Steam reviews directly from AppFollow.OverviewTo manage and reply to Steam reviews in AppFollow, you need to invite the Ap...

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  • Maria created an article,

    Automation Agents After Updates

    Automation Agents run once every 24 hours for each review. If you remove a response or a tag assigned by the Support or Categorization Agent, the rule will be run again.Support AgentWhen you update...

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  • Maria created an article,

    Action Required - Automation Agent is Paused

    When an Automation Agent is active, you may see the following warning message:“Action required: Automation agent is paused for apps with missing source connection. Click here to set up the connecti...

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    • Updated
    • 1 follower
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  • Maria created an article,

    AI Summary

    AI Summary's enhancements to the 'Reviews Feed,' 'Reviews Analysis,' and 'Semantic Analysis' pages are designed to simplify the management and understanding of customer feedback. By providing insta...

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  • Maria created an article,

    Responding to Updated Reviews on the App Store

    Responding to reviews on Apple can significantly impact your app's reputation and user satisfaction. Here’s a detailed guide to help you manage and respond to reviews effectively. Understanding App...

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    • Updated
    • 1 follower
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  • Maria created an article,

    Reviews Analysis

    Overview Reviews chart provides data in a layout similar to the star ratings in Rating chart, which makes it easier to compare the data across features. You can analyze your app’s reviews, and revi...

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    • 1 follower
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  • Maria created an article,

    Automation Performance

    Overview The Automation Performance page analyzes and provides reports on the effectiveness of your review management automation strategy. You can learn about your main automation KPIs (submitted a...

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    • 1 follower
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  • Maria created an article,

    Automation Agents Priority

    The Priority of Support Agents defines the order in which rules are applied to reviews.Priority LogicFor AI Support Agent set with Priority to 0 and rules with the same Priority (e.g. Rule 1 and Ru...

    • Maria
    • Updated
    • 1 follower
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    • -1 votes