Maria
Activity overview
Latest activity by Maria
-
Maria created an article,
Steam: Reply to Reviews Connection
With Steam: Reply to Reviews Connection, you can monitor and reply to your Steam reviews directly from AppFollow.OverviewTo manage and reply to Steam reviews in AppFollow, you need to invite the Ap...
- Maria
- Updated
- 0 followers
- 0 comments
- 0 votes
-
Maria created an article,
Automation Agents After Updates
Automation Agents run once every 24 hours for each review. If you remove a response or a tag assigned by the Support or Categorization Agent, the rule will be run again.Support AgentWhen you update...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Maria created an article,
Action Required - Automation Agent is Paused
When an Automation Agent is active, you may see the following warning message:“Action required: Automation agent is paused for apps with missing source connection. Click here to set up the connecti...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Maria created an article,
AI Summary
AI Summary's enhancements to the 'Reviews Feed,' 'Reviews Analysis,' and 'Semantic Analysis' pages are designed to simplify the management and understanding of customer feedback. By providing insta...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Maria created an article,
Responding to Updated Reviews on the App Store
Responding to reviews on Apple can significantly impact your app's reputation and user satisfaction. Here’s a detailed guide to help you manage and respond to reviews effectively. Understanding App...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Maria created an article,
Reviews Analysis
Overview Reviews chart provides data in a layout similar to the star ratings in Rating chart, which makes it easier to compare the data across features. You can analyze your app’s reviews, and revi...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Maria created an article,
Automation Performance
Overview The Automation Performance page analyzes and provides reports on the effectiveness of your review management automation strategy. You can learn about your main automation KPIs (submitted a...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Maria created an article,
Automation Agents Priority
The Priority of Support Agents defines the order in which rules are applied to reviews.Priority LogicFor AI Support Agent set with Priority to 0 and rules with the same Priority (e.g. Rule 1 and Ru...
- Maria
- Updated
- 1 follower
- 0 comments
- -1 votes
-
Maria created an article,
Reply Statuses
Overview Apply the Reply filter on the Reviews Feed page to find reviews without a reply, waiting for approval, or with an outdated reply. Support agents can easily find reviews that need their att...
- Maria
- Updated
- 1 follower
- 0 comments
- 1 vote
-
Maria created an article,
Phrase Analysis
Overview Phrase Analysis lists the most popular words and phrases your customers write about in reviews. This page shows trending topics, the sentiment of reviews with certain words, and it allows ...
- Maria
- Updated
- 1 follower
- 0 comments
- 0 votes