Google Play: Report a Concern Integration

Overview

The Report a Concern integration allows you to report spam or inappropriate reviews directly from AppFollow, without having to log in to your Google Play Console account. 

Report a Concern is our premium feature. Please contact your personal account manager or our Support Team for more details.

Set up the Report a Concern Integration with Google Play

To set up the Report a Concern integration, start by inviting AppFollow as a user to your Google Play account. Here's how to do this:

1. Open your Google Play Console, navigate to "Users and permissions" and click "Invite new users":
   
   
   
   
2. Enter android2022b@appfollow.io, set the permissions to "Reply to reviews", and click "Invite User":
   
   
   
3. Go back to your AppFollow account and click on the Integrations icon on the left-hand panel.
4. Click on the "Integrations" link to open the page.
5. Select the app from the dropdown menu above.
   
   
6. Select the App Analytics & Report a Concern tab, then click "Next":
   
   
7. Follow the steps on the screen, confirm that you've invited android2022b@appfollow.io, and hit "Add integration":
   

You can automate the process of reporting concerns. Learn more in our article on the Auto-replies feature.