Google Play: Report a Concern Integration

Article author
Vera
  • Updated

Overview

The Report a Concern integration allows you to report spam or inappropriate reviews directly from AppFollow, without having to log in to your Google Play Console account. 

Report a Concern is our premium feature. Please contact your personal account manager or our Support Team for more details.


Set up the Report a Concern Integration with Google Play

To set up the Report a Concern integration, start by inviting AppFollow as a user to your Google Play account. Here's how to do this:

  1. Open your Google Play Console, navigate to "Users and permissions" and click "Invite new users":

    mceclip1.png

  2. Enter android2022b@appfollow.io, set the permissions to "Reply to reviews", and click "Invite User":

    mceclip2.png
    mceclip3.png
  3. Go back to your AppFollow account → EngageReply to reviews, and click "Report review" under any review:

    mceclip4.png

  4. Follow the steps on the screen, confirm that you've invited android2022b@appfollow.io, and hit "Add integration":
    mceclip5.png

You can automate the process of reporting concerns. Learn more in our article on the Auto-replies feature.

Was this article helpful?

1 out of 1 found this helpful