AppFollow Team
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Best Practices for Using Auto-Replies in AppFollow with Zendesk Native App integration
If you plan to use automation rules for replying to reviews via AppFollow along with our Zendesk Native App integration, follow these steps to ensure a seamless experience:Setting Up Automation Rul...
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- 1 vote
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Custom Webhook URL
If you want to use a custom webhook URL and have AppFollow call that webhook to send your reviews, this is the Payload AppFollow sends on that webhook.{ text: 'Review with full infrmation about st...
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Onboarding Guide for Admins (PDF)
Welcome to AppFollow! AppFollow is the world’s leading AI-powered Review Management platform, offering a unique solution to manage user reviews, analyze user sentiment, and improve your app’s visib...
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Alerts: App Featured (App Store)
OverviewThe App Featured alert will notify you when your app is highlighted in the App Store’s editorial placements (for example, “App of the Day”, “Game of the Day”, or a curated collection).This ...
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Google Play BETA Reviews (Testing Feedback)
Google Play Beta Reviews (Testing Feedback) is our paid feature. To check if it's included in your plan, please reach out to your account manager or our Customer Care Team before following this gui...
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Salesforce Integration
OverviewThe integration between AppFollow and Salesforce allows you to receive App Store and Google Play reviews and respond to them from your Salesforce account.You need to set up connections with...
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Analyze Tags
Once your reviews have tags, you can explore your user feedback trends, analyze your support team performance, and understand the areas the most attention is required. Reviews Analysis With the hel...
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Can't Create Account “Unfortunately, we are unable to accept sign-ups from generic email aliases”
Are you encountering an error while attempting to create an account? “Unfortunately, we are unable to accept sign-ups from generic email aliases. Please use a personalized alias to sign up with us....
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Getting Country for Google Play Reviews
At AppFollow, we found a way to get country-specific Google Play reviews info for you. Just follow the steps below. This is a paid feature. Please contact our team for more information on pricing a...
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- 4 followers
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Slack and Telegram Reply Bots
The Slack and Telegram reply bots allow you to create alerts and work with your reviews directly from your messenger. In this article, we'll go over the process of configuring the bots through the ...
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- 2 votes