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AppFollow Team

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Articles

Recent activity by AppFollow Team

  • Integrations FAQ

    Helpdesk Systems IntegrationsCan I reply to reviews via email?AppFollow provides an option to work with reviews via your own email account. You can set the email integration to receive reviews to y...

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  • Change the Account Owner

    If you encounter any issues while attempting to change the account owner on AppFollow, here's what you can do to fix it: 1. Ensure Proper Access:Verify that you are logged in to the current owner's...

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    • 1 follower
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  • Protect Yourself from Scams by Identifying Genuine AppFollow

    In recent times, we've observed an alarming rise in scammers attempting to replicate our trusted brand. These impostors are creating deceptive websites that closely mimic our platform. It's crucial...

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  • API Dashboard

    OverviewThe API Dashboard provides an overview of the credit balance on your plan, the Token list with information on creation dates and permissions, as well as a summary of API requests made over ...

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    • 2 followers
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    • 1 vote

  • App Store Connect: Official API

    OverviewThe App Store Connect: Official API Reply to Reviews Connection allows you to receive and respond to reviews from the AppFollow interface or through connected help desk systems, Slack, or o...

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    • 2 followers
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  • Navigate Your AppFollow Account

    The New Navigation menu groups features by your end goals, allowing your team to get access to the set of tools that is most relevant to their use-case. The switch from the Old navigation menu to t...

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    • 7 followers
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  • Tags Analysis

    Overview The Tags analysis page is designed to display statistics on your work with tags. It allows you to get an overview of trends in the reviews you are receiving and evaluate how effectively yo...

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    • 1 follower
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  • Monitoring Agents: Create and Edit

    This article explains how to create, configure, edit, and manage Monitoring Agents, as well as how to set up Slack, Telegram, and custom webhook notifications.Set Up an Agent Go to Integrations→ Mo...

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  • Zendesk App Integration Troubleshooting

    If you don't receive reviews as tickets in your Zendesk account, can't send replies, or are having trouble setting up the integration, this article will guide you through the most common errors and...

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  • Export Semantic Data

    There are 2 ways to export data from the Semantic Analysis page: 1. In the "Sentiment Analysis" section, click on "Export" in the top right corner of the chart to generate a CSV file you can share ...

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