AppFollow Team
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AI Replies and Data Processing: Model Overview, Security, and Compliance
Model OverviewFor our AI-powered replies and summaries, we rely on OpenAI's frontier models. All AI processing is performed through the OpenAI API. AppFollow does not use any other AI provider.Proc...
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Reviews Feed - AI Replies
OverviewReplies powered by Open AI provide a unique opportunity for businesses to revolutionize their customer support and take it to a whole new level of excellence. With our new AI replies featur...
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Keyword Overview
OverviewKeyword Overview is part of our ASO Tools. It's built to help you better understand how your apps are ranked in app stores on the keywords you've added to track (you can add keywords in Key...
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Monitoring Agents: Reviews Summary
OverviewOur Reviews Summary agent watches your app reviews daily, weekly, or monthly and keeps you posted on your app's current rating, the number of new reviews, and how these changed compared to ...
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Monitoring Agents: Rating Summary
OverviewThe Rating Summary agent tracks your app rating changes for you. It sends a report to the channel of your choice (Slack, Telegram, or Email) summarizing your app's current rating and how it...
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ASO Tools
OverviewASO tools is go-to section for finding all the tools an ASO manager needs. You can find it in the Keywords&ASO section in the left-hand navigation menu:ASO tools tabsASO tools page combines...
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Huawei AppGallery: Reply to Reviews Connection
The Huawei AppGallery connection allows you to reply to your AppGallery reviews and edit your responses directly from AppFollow. Overview To manage and respond to your Huawei AppGallery reviews di...
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Upgrade Your Account
If you want to change your subscription type and upgrade to a different plan, you can do this from the Subscriptions section of your Account Settings. This page is available to account owners. If y...
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Benchmark Report
OverviewUse the Benchmark Report section for diving into customer conversations and learning more about user feedback, loyalty, and satisfaction rates, competitor strategies, and the results of you...
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Receiving Reviews in AppFollow
When you add a source to a workspace in AppFollow, we start collecting new and past reviews. In this article, you'll learn how long it takes to collect reviews, how often we update reviews, and wha...
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