Review Statuses

Article author
AppFollow Team
  • Updated

Overview

Keep track of your Review queue and prioritize your replies with the help of the Review Status feature. 

Review Statuses is a paid feature. Please contact us to find out more.

To enable Review Statuses:

  1. Set up a Google Play or App Store connection.
  2. To enable the Review Status feature, please click on "Settings" at the top right corner of the Reviews Feed page and enable the option in the tool window, then click "Save":

Available Statuses

Statuses change automatically when you receive a new Review, when you post a reply to a Review, and when a user updates their Review. To change the status manually, click on the current status, and select a new status.

  • Open : applied automatically to all new reviews.
  • Closed : applied automatically after you post a reply, or manually whenever you choose to close a Review.
  • Reopened : applied automatically when a user updates their review, or manually whenever you choose to re-open a ticket.

Was this article helpful?

0 out of 0 found this helpful