Overview
Keep track of your Review queue and prioritize your replies with the help of the Review Status feature.
Review Statuses is a paid feature. Please contact us to find out more.
To enable Review Statuses:
- Set up a Google Play or App Store connection.
- To enable the Review Status feature, please click on "Settings" at the top right corner of the Reviews Feed and enable the option in the tool window, then click "Save settings":
Available Statuses
Statuses change automatically when you receive a new Review, when you post a reply to a Review, and when a user updates their Review. To change the status manually, click on the current status and select a new one:
- Open - applied automatically to all new reviews.
- Closed - applied automatically after you post a reply, or manually whenever you choose to close a Review.
- Reopened - applied automatically when a user updates their review, or manually whenever you choose to reopen a ticket.