Google Play: Reviews Country Data Connection

Article author
Maria
  • Updated

Overview

Country Data for Google Play reviews lets you view the country from which a review was submitted. It also enables faster review collection, displaying them in the Reviews feed and delivering them via integrations such as Slack, email, or your help desk system.

Before you start with the data connection process, please make sure that you have permissions to invite new users to your Google Play Developer console and Admin role in AppFollow.

Set up the Connection in AppFollow

To set up this connection, start by setting the Google Play: Invite User Connection.

  1. In AppFollow, click on the Integrations icon on the left-hand panel.
  2. Click on Source connections.
  3. Select the app from the dropdown menu.
  4. Click on Link Account on the Invite user card.
  5. Select the "Reply to Reviews" and/or "Ratings data + App analytics" plus "Receive reviews faster + Country data" access options and click "Next".

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  6. Find the Developer Account ID in your Google Play Developer account and enter it in the field. Please refer to the following step of this guide. 
  7. Make sure you've invited AppFollow to your Google Play account.
  8. Complete the connection.

Get the Developer Account ID

Please open your Google Play Developer account and navigate to the Account details in the left handed menu. You need to use the Developer account ID from the Account details page for the data connection to be configured in AppFollow. 

Invite a new user with required permissions

  1. Open your Google Play Console, navigate to the "Users and permissions" section, and click "Invite New User":

     

  2. Copy the email address from the Invite AppFollow sub-account step from the Google Play connection setup window in AppFollow and enter into the new user details.
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  3. Set the Account permissions to the user in the Google Play Console to "View app information" and "Reply to reviews", and click "Invite User":image.png
  4. Click the “Invite user” blue button on the right and confirm the invitation.

Once you've added an invitation to access your app's data connection, please do not remove it. Removing it could result in loss of access to important features. 

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