AppFollow Team
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Recent activity by AppFollow Team
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Support Agent Publication Modes
When configuring a Support Agent, you can enable Draft mode to save generated replies as drafts instead of publishing them automatically. This gives you the opportunity to review and edit responses...
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- 2 followers
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Reply Effect
OverviewWhether your team has only started replying to reviews or already has a well-established strategy of processing user feedback, it's important to see what effect this work has on your app's ...
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- 1 follower
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- 1 vote
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Freshdesk Integration
OverviewOur integration with Freshdesk allows you to promote your mobile app by talking to your users directly from Freshdesk. Reply to reviews, work with negative feedback, and eventually solve cu...
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- 2 followers
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Top Chart Rankings
Access data about Top Chart Rankings under the Store Analytics section of the left-hand navigation menu: On this page, you can find the most popular apps in the App Store at this very moment. The...
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- 3 followers
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Webhook URL Integration
OverviewYou may set a custom integration via WebHook URL to receive reviews to any tool you use. You will need to create a custom WebHook endpoint and add it to AppFollow to connect the services.Se...
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- 1 follower
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- -2 votes
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Getting Started: Explore Keywords & ASO
Settling In If you're in charge of your app's organic performance, you know just how important every step of the ASO cycle is. AppFollow provides you with tools that accompany you every step of the...
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- 2 followers
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Agent Performance
OverviewThe Agent Performance page helps you evaluate your support team’s activity and efficiency based on replies and tagged reviews. It provides detailed metrics for each team member and shows ho...
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- 2 followers
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Write a Review About AppFollow on G2 Crowd
Are you happy with AppFollow? We'd be happy to know how AppFollow helps your team with reaching your goals. Wear your heart upon your sleeve and share your opinion on AppFollow in G2 Crowd! Visi...
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Automation Agents: Advanced Settings
OverviewYou can create a scope by adding one or more triggers. When a review matches the configured triggers, it becomes eligible for the Automation Agent.Triggers are not case-sensitive. For examp...
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- 3 followers
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- 1 vote
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Report a Concern
Overview If you receive spammy, offensive, or inappropriate reviews, you can ask the store to remove them by reporting such reviews directly from AppFollow with the help of our Report a Concern fe...
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- 2 followers
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