AppFollow Team
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Payment Methods
We accept VISA, MasterCard, and American Express cards from any country.All card payments are processed through Stripe.Wire transfer payments are available for Enterprise customers and can also be ...
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Enterprise Services
Our Enterprise plan is designed for businesses that require advanced support, dedicated resources, and priority access to AppFollow features. These services help you streamline workflows, resolve i...
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Troubleshooting: "Something went wrong" Error While Trying to Log in
If you've recently changed your Google account email address, you might encounter issues accessing certain services linked to your old email. This guide will help you resolve such issues, particula...
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Connecting or Resetting 2FA App Store Connection
If you are trying to either connect 2FA App Store connection or resend a code for an existing one you may see the following error: Access error (two-step verification session expired. Please resend...
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Monitoring Agents: Rankings Change
OverviewThe Rankings Change agent monitors your app's position in the charts and notifies you whenever its ranking changes. You can choose to track specific countries or monitor all countries where...
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Change a User's Role
Open the My team page. Click on "Edit" next to the name of the user whose role you want to change. Choose a new role for the user. Click "Save". Any user with an Admin role can change the roles...
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Competitor Apps
OverviewIn AppFollow, you can add both your own apps and the apps of your competitors. In this article, you’ll learn how to add competitor apps to your Workspace and track their data. You can easil...
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Help Scout Integration
OverviewWith the Help Scout integration, AppFollow automatically sends reviews from your iOS, Android, Mac, Microsoft, Amazon, and Xbox apps to Help Scout. You can then reply to customers directly ...
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API Parameters
Use this article to learn more about the available request and response parameters in the AppFollow API along with their format types and descriptions.API v1 is now considered legacy, and we recomm...
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Contact App Store and Google Play Developer Support
If you need help from Google or Apple—such as submitting your app, paying the developer fee, or resolving account issues—you can contact their support teams directly. App Store Follow the link a...
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