AppFollow Team
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Recent activity by AppFollow Team
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Use AI Replies with Your Knowledge Base
You can now upload your own help center articles, FAQs, or internal guides to help the AI generate smarter replies to your app reviews. This is especially helpful for handling more complex reviews—...
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Trustpilot Connection
OverviewAppFollow's connection with Trustpilot lets you manage and analyze your Trustpilot reviews in one convenient place. From collecting and responding to reviews to using advanced AI tools, you...
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Executive Report
OverviewThe Executive Report in AppFollow provides a high-level summary of app performance and user feedback across multiple apps, enabling quick insights for decision-making.This report allows you...
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How Reviews and Ratings Are Collected
AppFollow provides valuable insights into your app’s performance by collecting reviews and ratings from the App Store and Google Play. However, the way this data is gathered depends on the platform...
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Monitoring Agents: AI Summary
OverviewThe AI Summary agent scans recent user feedback and detects recurring concerns, praise, or new issues emerging in app reviews. It spots problem areas such as gameplay imbalances, technical ...
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AppFollow Source Connections Overview
Integrating AppFollow with various platforms allows you to stay updated on key source data, manage customer feedback, and monitor performance in real time.After adding your source and selecting the...
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AI Reply Styles
OverviewAI Reply Styles (previously called Custom Instructions) help you customize Automation Agents. Instead of writing prompt-style instructions manually, you can configure reply behavior using s...
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Troubleshooting: Can’t Send Replies From Interface - Error While Publishing
You encounter an error message stating "error while publishing" when attempting to send a reply.Cause №1: Source Connection is inactive Ensure that you have the "Reply to Reviews" connection set up...
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Samsung Galaxy Store: Pages and Features Availability
Samsung Galaxy Store Connect lets teams manage reviews in real time, improving app reputation and user satisfaction. Overview Here are the actions currently available in AppFollow for the Samsung G...
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How to Invite a User to the Samsung Galaxy Store Seller Portal
OverviewThis article explains how to invite a user to your Samsung Galaxy Store Seller Portal, a required step when connecting your Galaxy Store app to AppFollow to enable review monitoring and rep...
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