AppFollow Team
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Recent activity by AppFollow Team
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How Reviews and Ratings Are Collected
AppFollow provides valuable insights into your app’s performance by collecting reviews and ratings from the App Store and Google Play. However, the way this data is gathered depends on the platform...
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Alerts: AI Summary alert
Overview The AI Summary alert provides an AI-generated overview of recent user feedback, highlighting recurring concerns, praise, or new issues emerging in app reviews. It helps you quickly identif...
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AppFollow Source Connections Overview
Integrating AppFollow with various app stores allows you to stay updated on key app data, manage customer feedback, and monitor performance in real-time. After adding your app and selecting the cou...
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AI Reply Styles
OverviewAI Reply Styles (previously called Custom Instructions) help you customize AI-generated replies. Instead of writing prompt-style instructions manually, you can configure reply behavior usin...
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Can't send replies from interface: Error while publishing
You encounter an error message stating "error while publishing" when attempting to send a reply. Cause №1: Source Connection is inactive Ensure that you have the "Reply to Reviews" connection set...
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Samsung Galaxy Store: Pages and Features Availability
Samsung Galaxy Store Connect lets teams manage reviews in real time, improving app reputation and user satisfaction. Overview Here are the actions currently available in AppFollow for the Samsung G...
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How to Invite a User to the Samsung Galaxy Store Seller Portal
OverviewThis article explains how to invite a user to your Samsung Galaxy Store Seller Portal, a required step when connecting your Galaxy Store app to AppFollow to enable review monitoring and rep...
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AI Replies and Data Processing: Model Overview, Security, and Compliance
Model Overview For our AI-powered replies and summaries, we rely on OpenAI's GPT-4o-mini model. This model excels in natural language understanding and contextual response generation, making it ide...
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Reviews Feed - AI Replies
Overview Replies powered by Open AI provide a unique opportunity for businesses to revolutionize their customer support and take it to a whole new level of excellence. With our new AI replies featu...
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Keyword Overview
OverviewKeyword Overview is part of our ASO Tools. It's built to help you better understand how your apps are ranked in app stores on the keywords you've added to track (you can add keywords in Key...
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