The New Navigation menu groups features by your end goals, allowing your team to get access to the set of tools that is most relevant to their use-case. The switch from the Old navigation menu to this new one intends to provide a more intuitive, user-friendly way to access all features of your AppFollow account, in a more organized and consistent manner.
In the New Menu, you'll find solutions for:
- Monitoring reviews
- Engaging with reviews
- Accelerating the performance of your app.
In this article, we'll go over the features that are included in each section.
Account Settings
Your account settings are located at the bottom of the left-hand Navigation Menu. To get access to general account settings, billing and subscription details, and your list of team members, just click on your avatar in the bottom left corner of the menu.
If you need to get additional information about AppFollow, click on the question mark above your avatar for easy access to our top resources.
Home Hub
The Home Hub is your starting point in AppFollow. This dashboard collects your app's key metrics from across the AppFollow workspace and helps you focus on what's important. You'll se the following metrics available the Home Hub:
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Onboarding Checklist
To help you get up and running quickly, AppFollow offers an interactive Onboarding Checklist. This feature is designed to guide new users through essential tasks, ensuring that you learn how to use the platform effectively from the start:
- Add Your First App: Start by linking your first app to AppFollow, which allows you to monitor and manage reviews, ratings, and more.
- Use Filters: Learn how to apply filters to reviews, making it easier to focus on specific feedback that matters most to your app’s success.
- Read AI Summary: Discover how AI-generated summaries can provide quick insights into user sentiment and key review trends.
- Tag Reviews: Understand how to categorize and tag reviews for better organization and analysis.
- Generate AI Reply: Explore the power of AI by generating automated replies to reviews, helping you save time while maintaining a consistent tone.
- Link a Source Connection: Connect AppFollow with the source connections, such as Google Play or App Store Connect, to start monitoring your app's data and replying to reviews.
- Send a Reply to the App Store: Complete the loop by responding to a review directly through AppFollow and sending it to the app store.
Reviews
Support teams need a single, powerful and robust tool to work with reviews, and the Reviews section was designed to be that command center. You'll find all the features you need to make sure you stay on top of your app's reviews and feedback:
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ASO
Accelerate your app's performance by optimizing your ASO strategy and keeping track of your app's rank, keywords, and downloads. You'll always know where your app stands and how it compares to competitors. Here are the tools that are available to help you achieve your performance goals:
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Integrations
The Integrations can be found by clicking on the Integrations icon on the left side menu. It will give you access to all Alerts, Integrations, and Reports available (and already linked) for your Apps and Workspaces:
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Search
At the top left corner of the page, you can find the Search tool. A field where you can input any page you wish to access within your AppFollow account, to access it quickly without the hassle of looking around for it.
Tools
At the bottom left side of the menu, you will see a few icons that will give you access to very important tools to use within your account. They are:
Help Hub
A quick-access menu to our main Help channels: our Help Center, Blog, Video Guides, Webinars, Onboarding, and contact links to our Support and Sales teams.
Account
A link to your Account settings, billing options, and more:
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