Google Play: Ratings Data Connection

Article author
Anastasia
  • Updated

Overview

The Google Play: Connection to Enable Incremental Worldwide Ratings allows you to track your app rating (stars) dynamics for different countries and timeframes on the Rating Analysis page. When you set up this connection, you will get access to more precise statistics and data for:

    • Incremental daily ratings
    • Lifetime total ratings
    • Country and version breakdowns
    • Conversion rate

Before processing the data connection, please make sure you have permissions to invite new users to the Google Play Developer console.

Set up the Connection in AppFollow

To set up this connection, start by setting the Google Play: Invite User Connection.

  1. In AppFollow, click on the Integrations icon on the left-hand panel.
  2. Click on Source connections.
  3. Select the app from the dropdown menu.
  4. Click on Link Account on the Invite user card.
  5. Select the "Ratings data + App analytics" access options and click "Next".
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  6. Find the Developer Account ID in your Google Play Developer account and enter it in the field. Please refer to the following step of this guide. 
  7. Make sure you've invited AppFollow to your Google Play account.
  8. Complete the connection.

Get the Developer Account ID

Please open your Google Play Developer account and navigate to the Account details in the left-hand menu. You need to use the Developer account ID from the Account details page for the data connection to be configured in AppFollow. 

Invite a new user with required permissions

  1. Open your Google Play Console, navigate to the "Users and permissions" section, and click "Invite New User":
  2. Copy the email address from the Invite AppFollow sub-account step from the Google Play connection setup window in AppFollow and enter into the new user details.
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  3. Set the Account permissions to the user in the Google Play Console to "View app information" and "Reply to reviews", and click "Invite User":image.png
  4. Click the “Invite user” blue button on the right and confirm the invitation.

Once you've added an invitation to access your app's data connection, please do not remove it. Removing it could result in loss of access to important features. 

All done! Please allow some time for the data to sync and enjoy your reports.

Troubleshooting

Check out the most common issues that might occur during the setup process in our guide to Troubleshooting Google Play Issues.

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