Rating Chart (Stars)

Article author
Anastasia Rybalko
  • Updated

This article covers the new and updated rating chart which was released on October 22nd, 2021. Based on your amazing feedback, we gave the page a makeover, and it's now possible to see total and incremental Android ratings side-by-side. Read on to learn more about the changes.

The rating chart allows you to track your app’s rating (star) dynamics for different apps, countries, and timeframes. In this article, you’ll learn about the types of ratings available on this page, how they differ by store, and what other information is available in this section.

Incremental and Total Ratings

The rating chart displays two different sets of data: incremental and total.

The incremental tab shows you an app’s day-by-day ratings, which allows you to dig into the stats for a specific date or timeframe.

The total tab provides information about the sum of your app’s total ratings on the specified dates.

In the next section of this article, we’ll cover how we collect this data and which prerequisites are required to get access to it.

Data Collection

App Store

An App Store Connect integration is not required for iOS ratings because we collect data from public sources. We start collecting both incremental and total App Store (iOS) ratings as soon as the app is added to AppFollow.

  • If you’re the first to add a specific app to AppFollow, you’ll see rating data starting from the day when you added the app.
  • If the app was added to AppFollow at some point in the past, you’ll see historical ratings starting from that day.

With an App Store Connect integration, you’ll start seeing additional information about your app’s downloads and conversion rate in the Star Distribution section.

Google Play

Without a Google Play ASO integration, we collect only total ratings from the public source. We start collecting total Google Play ratings as soon as the app is added to AppFollow.

  • If you’re the first to add a specific app to AppFollow, you’ll see rating data starting from the day when you added the app.
  • If the app was added to AppFollow at some point in the past, you’ll see historical ratings starting from that day.

With a Google Play ASO integration, we collect both total and incremental ratings directly from the developer console. After you set up an integration, you get access to:

  • Incremental daily ratings
  • More precise lifetime total ratings
  • Country and version breakdowns
  • Additional information about your app’s downloads and conversion rate.

Google Play incremental ratings are processed with a delay of 3 days. For example, on September 10th, you’ll see ratings from September 7th.

To learn more about the difference between public and private Google Play data, check out our article on Google Play Public and Private Ratings.

Summary

In the summary section, you’ll find an overview of the app’s rating stats.

If you’re looking at the incremental tab, we show data for the entire timeframe you selected in the page’s filter settings. For example, if you choose September 1st – September 7th, you’ll see the number and average of ratings left from September 1st to September 7th.

  • New Ratings – the number of ratings given during the timeframe selected in the filters section and the difference in the number of ratings compared to the previous period.
  • Average rating – the average of the ratings given during the timeframe selected in the filters section.
  • Star breakdown – the distribution of ratings during the selected timeframe, displayed as a percentage and absolute value. This section breaks down ratings by stars so that you can evaluate the portion of 5, 4, 3, 2, and 1-star ratings.

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If you’re looking at the total tab, we show the totals for the last date of the timeframe you selected in the page’s filter sections. For example, if you choose September 1st – September 7th, you’ll see the totals as they appeared on September 7th.

  • Ratings over time – the total number of ratings your app received from the app’s launch to the end of the selected timeframe.
  • Average rating – the app’s average total average rating at the end of the selected timeframe.
  • Overall star breakdown – the distribution of total ratings for the selected timeframe, displayed as a percentage and absolute value. This section breaks down ratings by stars so that you can evaluate the portion of 5, 4, 3, 2, and 1-star ratings.

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Star Distribution

The incremental star distribution graph shows you the number and star count of ratings an app received on a specific day or week. For every date on the chart, you see the breakdown of ratings given on that exact date.

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The total star distribution graph shows you the distribution of total ratings on the given date. This means that you’ll see what the app’s total (sum) rating was on a specific date or week, as well as the breakdown of the different number of stars the app had on that date.

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In addition to the rating distribution, you can enable average and trend lines to get an overview of the changes to the app’s ratings on the chart.

Country and Version Breakdowns

Breakdowns are available for all iOS apps, and for Android apps with an active Google Play ASO integration. Please refer to the Data Collection section of this article to learn more.

The details you see for iOS and Android apps will be slightly different:

  • iOS app stats include the distribution of ratings:
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  • Android app stats show you the rating count, the average rating for a country or version, as well as the share of ratings this country or version has. This data is available for fixed preset timeframes defined by the Google Play Console:
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Country Breakdown

In this breakdown, you’ll see information about the top 4 countries where your app has the most ratings, and all other countries are grouped under “Others.”

The data in this section depends on your workspace country settings. If your workspace is set to a specific country, you’ll only see data for that country.

If you have a specific country selected in the page’s filter settings, we’ll display the stats only for the chosen country. All other locations will be grouped under “Others.”

Version Breakdown

The version breakdown shows ta breakdown of ratings for the last 4 versions of your app. Previous versions are grouped under “Others.” If you select a specific country in the page’s filters, we’ll show you only the stats for that country.

 

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