At the moment, the Priority is available for Auto-reply rules only.
The Priority of auto-replies defines the order in which rules are applied to reviews.
Priority Logic
- For rules with Priority set to 0 and rules with the same Priority (e.g. Rule 1 and Rule 2 both have Priority 1), the most recently created rule has the highest priority.
- The priority of a rule can be changed.
- If the priority of a rule is changed, this will change the priority of all the subsequent rules.
Examples
There are three rules with the Priority set as follows:
- Rule 1 - Priority 1
- Rule 2 - Priority 2
- Rule 3 - Priority 3
Next, a new rule – Rule 4 – is added with Priority = 1. As a result, Rules 1, 2, 3 get a +1 to their priorities. So, the new list looks like this:
- Rule 4 - Priority 1
- Rule 1 - Priority 2
- Rule 2 - Priority 3
- Rule 3 - Priority 4
If you need to change the Priority for Rules 1 and 2, you can set update Rule 2 to have Priority 2. The updated list will look like this:
- Rule 4 - Priority 1
- Rule 2 - Priority 2
- Rule 1 - Priority 3
- Rule 3 - Priority 4
