Automation agents scope defines which reviews this agent will handle. Triggers could be on review text, rating, translation, featured. Find more details about the available triggers in the tables below.
Triggers
| Trigger | Description |
| All reviews | scope will cover all reviews |
| Review rating | specify review rating to the number of stars |
| Review text | specify scope by the specific words the review to contain or not |
| Review translation | Looks for keywords in the translation text, based on the app’s Translation language. Important: this condition doesn't apply to untranslated reviews. If you need to cover both translated and untranslated versions, please choose the condition below instead. |
| Review text or translation | Looks for keywords in both the review and translation text, based on the app’s Translation language. |
| Review is spam or offensive | True or False |
| Review is featured | Select "True" to apply this rule only for featured reviews, or "False" for reviews that are not featured. |
Learn more about conditions in our article on Automation Agents Advanced Settings.
If you add several triggers within one rule – they all must be met for the agent to apply.