Change or Reset Your Password

Article author
Anastasia
  • Updated

If you forgot your password and need to restore access to your account, please reset your password using this form: Reset Password.

If you remember your password and want to update it:

  1. In AppFollow, click on your avatar on the lower left and navigate to Change Password.
  2. Type in your current password.
  3. Type in a new password, and confirm it by retyping below.
  4. Click "Save changes".

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Password Requirements

When creating a password, please ensure it meets the following criteria:

  • Minimum 8 characters
  • Includes at least one lowercase letter (a-z)
  • Includes at least one uppercase letter (A-Z)
  • Includes at least one number (0-9)
  • Includes at least one symbol (e.g., !#$?_ )
  • Contains only Latin characters

Additionally, avoid the following:

  • Using the company name (e.g., CompanyName1234! is invalid)
  • Using only Cyrillic characters (e.g., Компания1234! is invalid)
  • Reusing your previous password

If you're still having problems restoring access to your account, please contact our Support team.

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