Overview

Tableau Integration helps in processing data from AppFollow directly into Tableau via Web Data Connectors. Tableau is one of the most popular BI dashboards for data analysis and visualization. We offer a secure and easy way to gather data from AppFollow, such as Reviews & Replies, and Rankings, and transfer it to Tableau.

This is a premium feature. To get access to it, please contact your account manager or our Customer Support team.

Key Benefits 

• Finding correlations and dependencies in your ASO or Ratings & Reviews activities;
• Creating dashboards and aggregated charts for app monitoring;

How To Set Up

1. In Tableau Desktop, select Open → Web Data Connector and enter your Tableau-Appfollow Web Data Connector URL.
2. Fill out the form and click "Submit".
   
   
3. Wait for data to be fetched (for long timeframes it can take some time).
4. In Tableau Desktop, select “Update Now” or “Automatically Update” to download the data from AppFollow.

To get multiple kinds of data (i.e. Reviews and Rankings), each Connector URL needs to be set up separately.

F.A.Q.

How to get the Tableau-Appfollow Web Data Connector URLs?

Tableau integration is our premium feature that requires Advanced API access. The Connector URLs will be shared with you by your account manager upon request. Contact your manager directly or reach out to our Customer Support Team for more information.

How to find the API Secret?

Open your AppFollow account settings – the api_secret is on the upper right, under API access.

How to find your App External ID?

Go to My apps – your app external ID is right below the app icon:

How API requests are counted in the AppFollow account limit when making requests via Tableau Integration?

When AppFollow is connected as a Tableau Data Source, one API request is used to get the primary unloading of the data. Each time you use the data for visualization in a chart one more request to AppFollow is sent.

What kind of data can I get from AppFollow?

Reviews, replies and rankings stats. Available data points:

1. 1. Reviews data export:
      
      •Application ID (App ID)
      •Application title (Title)
      •Mobile store (Store)
      •Time span (From, To)
      •Number of replies (Replies)
      •Number of reviews (Reviews)
      
      
   2. Replies data export:
      
      •Application ID (App ID)
      •Mobile store (Store)
      •Application title (Title)
      •Date
      •Agent name (User)
      •Number of replies (Replies)
      
      
   3. Ranking stats:
      
      •Application ID (App ID)
      •Country
      •Date
      •Device
      •Feed type
      •Genre (category)
      •Position
      •Mobile store (Store)
      
      

Troubleshooting

If you encounter a problem, please contact our Support team.