Delete an Account

Article author
Vera
  • Updated

If you need to deactivate your AppFollow account:

  1. Click on your account icon at the bottom left of the page to access your account settings.
  2. Switch to the Deactivate account tab.
  3. In order to disable your account, click the Deactivate Account button.

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Please note that only the Owner can delete accounts. 

To remove your account, please log in to your AppFollow account using email and password, not via the auto-login link from an email. After clicking on this button, your account and its details will become unavailable.

Account Deactivation Policy and Process

At AppFollow, we strive to maintain the integrity of our systems and ensure that our services are optimized for active users. To achieve this, we have implemented an account deactivation policy for clients who have not performed any active actions in AppFollow for more than a year.

Deactivation Process:

If you have not engaged with your account by visiting AppFollow, using integrations, replying via API, or any other active action within a one-year period, your account will be subject to deactivation.

Notification System:

We believe in transparency and aim to inform our users well in advance. Therefore, we will send you two notification emails before deactivating your account: one 30 days in advance and another 7 days prior to deactivation. These emails will serve as a reminder for you to log in to AppFollow if you wish to keep your account active.

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Action Required:

To prevent account deactivation, you need to log in to AppFollow within the specified timeframe mentioned in the notification emails.

Consequences of Account Deactivation:

1. Login Restriction: After the deactivation process, you will no longer be able to log in to your accounts.
2. Data Cleanup: All apps and reviews associated with the deactivated account will be scheduled for cleanup. This ensures the removal of inactive data from our system to maintain efficiency and system performance.
3. Loss of Integrations and Data Connects: Any integrations and data connections associated with the deactivated account will be lost after the cleanup process.

Our account deactivation policy is designed to ensure that our platform remains dynamic and efficient for our active users. We encourage clients to log in and engage with their accounts to avoid any inconvenience caused by the deactivation process.

If you have any questions or concerns regarding our account deactivation policy, please feel free to reach out to our support team. We value your continued partnership with Appfollow.

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