Alex
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Latest activity by Alex
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Alex created an article,
Upcoming update
Rating Analysis (Stars) We’re introducing a new layout and clearer labels for Google Play ratings to help you understand the difference between public data (from the Google Play app page) and conso...
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Alex created an article,
Google Play: Testing Feedback (BETA reviews) Data Connection
Overview The Testing Feedback feature allows you to manage Beta reviews directly in AppFollow, helping improve apps and games during the testing phase. Beta reviews and responses remain private, do...
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Alex created an article,
Google Play: Reviews Country Data Connection
Overview Country Data for Google Play reviews lets you view the country from which a review was submitted. It also enables faster review collection, displaying them in the Reviews feed and deliveri...
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Alex created an article,
Google Play: Reply to Reviews Data Connection (Official API | Service Account)
Overview The Google Play: Reply to Reviews Connection (aka "Reviews & Replies") allows you to respond to reviews from the AppFollow interface or through connected help desk systems, Slack, or other...
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Alex created an article,
Best Practices for Using Auto-Replies in AppFollow with Zendesk Native App integration
If you plan to use automation rules for replying to reviews via AppFollow along with our Zendesk Native App integration, follow these steps to ensure a seamless experience: Setting Up Automation R...
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- 2 followers
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- 1 vote
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Alex created an article,
How to Report a Bug to AppFollow Support Team
At AppFollow, we strive to ensure that your experience with our platform is seamless and efficient. However, we understand that occasionally, issues may arise that require attention. Before reporti...
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Alex created an article,
Protect Yourself from Scams by Identifying Genuine AppFollow
In recent times, we've observed an alarming rise in scammers attempting to replicate our trusted brand. These impostors are creating deceptive websites that closely mimic our platform. It's crucial...
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Alex created an article,
Onboarding Guide for Admins (PDF)
Welcome to AppFollow! AppFollow is the world’s leading AI-powered Review Management platform, offering a unique solution to manage user reviews, analyze user sentiment, and improve your app’s visib...
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Alex created an article,
Navigating the Updated Reply to Reviews Page
Welcome to the brand new AppFollow Reply to Reviews page! We're thrilled you've decided to give it a go. This guide contains an overview of the changes we've implemented. We hope you enjoy it, a...
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- 1 follower
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Alex created an article,
Google Play Review Countries and Languages
Overview Managing app reviews across multiple countries is essential for tailored responses from specific teams or support agents. For iOS reviews on the App Store, utilizing the "Country" filter i...
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- 4 followers
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- 2 votes