Billing FAQ

Article author
Vera Terengina
  • Updated

Do I need to pay at the beginning or at the end of my billing cycle?

When you choose a plan, we’ll ask you to pay for the subscription in advance with your credit card.

Can I choose the length of my billing cycle?

You can select to pay monthly or annually. Discounts are offered on annual subscriptions.

Do I need to fill in my company details?

Your company's credentials, official company name, and address are required. Please add the details on the Billing settings page.

Why am I charged more than the stated subscription price?

If your company is registered within the European Union, your VAT ID is required for taxing purposes. Without a valid VAT ID, you may receive additional charges. Learn more in our article on Subscription Taxes and VAT.

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