User

Anastasia Rybalko

Member since
Total activity 70
Last activity
Following 0 users
Followed by 0 users
Votes 1
Subscriptions 19

Activity overview

Latest activity by Anastasia Rybalko

  • Anastasia Rybalko created an article,

    Working With Tags in Zendesk

    Review tickets created through the Zendesk App include several default AppFollow tags to provide you with more information about a review. Since Zendesk is a very flexible platform, you can use the...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Submit a Feature Request

    Overview Your product feedback and ideas play an integral role in how we shape our product, and we'd love to hear them! We use a single platform for feature requests and suggestions to make the fee...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes
  • Anastasia Rybalko created an article,

    Change a User's Role

    Open the Team Members settings page. Click on the gear icon next to the name of the user whose role you want to change. Select "Edit this member". Choose a new role for the user. Click "Save". ...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Change the Account Owner

    If you need to change the owner of your AppFollow account, you can transfer ownership directly from the Team Members settings section. Log in to the current owner's account. Open the Team Members ...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Compare Feedback

    Overview Use the Compare Feedback section for diving into customer conversations and learning more about user feedback, loyalty and satisfaction rates, competitor strategies, and the results of you...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    API Access Methods

    Access the AppFollow API 1. Go to your AppFollow personal account settings and get the api_secret. 2. Choose an API method and create a request. If needed, specify any additional parameters you nee...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Export Semantic Data

    There are 2 ways to export data from the Semantic Analysis page: In the "Sentiment Analysis" section, click on "Export" in the top right corner of the chart to generate a CSV file you can share wi...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Auto-tag Conditions

    Auto-tag rules work with conditions based on review text, rating, language, translation, length, and Semantic Tags and Sentiment. Find more details about the available conditions in the tables belo...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Auto-reply Conditions

    Auto-reply rules work with conditions based on review text, rating, language, translation, length, and Semantic Tags and Sentiment. Find more details about the available conditions in the tables be...

    • Anastasia Rybalko
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes
  • Anastasia Rybalko created an article,

    Auto-reply Publication Modes

    Choose between 2 methods of publishing Auto-replies, depending on whether you want to approve the response before posting or not. Approval mode In Approval Mode, Auto-replies receive the "Pending ...

    • Anastasia Rybalko
    • 1 follower
    • 0 comments
    • 0 votes