Overview
The Featured reviews summary agent delivers the reviews your platforms choose to surface on a schedule, so you always know which reviews are being featured.
Available Metrics
- Featured Reviews - the number of unique featured reviews per week (by alert locale, or worldwide)
- Change - the change to the number of reviews in comparison with the previous week
- Avg. Rating - the average rating of unique featured reviews for the week
- Reply Rate - the number of featured reviews per week with a reply.
Set Up the Agent
- Go to Integrations > Monitoring agents in the left-hand navigation panel.
- Choose the app for which you want to set up the agent.
- Find Featured reviews summary and click Add agent.
- Optionally, configure the rules and conditions to select a country.
- Select the periodicity: daily, weekly, or monthly.
Note: Alerts are generated at 9 AM according to your time zone. Weekly agents are generated on Mondays. If there is no data, an empty alert is delivered anyway. - Select the channel where you want to receive the agent: email, Slack, or Telegram.
- Choose an agent name and review your settings.
- Click "Continue" to save your changes.
Examples of the Alert:
Slack:
Telegram:
Email: