AppFollow offers limited yet valuable support for apps published on the Amazon Appstore. Below is an overview of what’s currently available and what limitations exist due to Amazon’s own policies.
Replying to Reviews is not supported. Amazon does not allow developers to respond to app reviews, and this restriction applies to all third-party platforms, including AppFollow.
What AppFollow Supports for Amazon Apps
Core Features
| Feature | Availability |
|---|---|
| App Metadata Collection | ✅ Available for all users |
| Ratings Collection | ✅ Available for all paid plans |
| Top Reviews (publicly visible ones) | ✅ Available as a paid add-on |
Amazon review collection is currently limited to top public reviews (as a paid add-on). If you'd like to see expanded support — such as full review history — your feedback helps shape our roadmap. Don’t forget to upvote the related feature request.
Review Management Tools
Once Amazon data is collected, AppFollow provides the following tools to help you analyze and manage it:
- Filter & Sort Reviews
- Manual & Bulk Tags
- Export Data (XLS/CSV)
- Review Auto-Translation
- Rating Analysis
- Review Analysis with AI Summaries
- Tags Analysis
- Templates Page (for app-specific response templates)
- AI Semantic Analysis
- Alerts & Integrations
- Help Desk integrations (via email & Webhook)
- Slack alerts (legacy setup)
Want us to support Amazon products (not apps)? Upvote this feature request