Google Play Beta Reviews is our paid feature. To check if it's included in your plan, please reach out to your account manager or our Customer Care Team before following this guide.
What Are Beta Reviews?
Beta reviews help app developers get in touch with their users and improve mobile apps and games before the actual release. Google Play allows Android developers to launch closed tests before the release, and it is possible to work with Beta reviews in AppFollow. Get them in the AppFollow interface, via Slack, email, or your help desk system.
Reply to Beta reviews just as you would reply to a regular review. Beta feedback and your replies aren't visible to other users in Google Play and won't affect your rating and conversion rate.
In case you'd like to collect historical Beta reviews (made in the past), please reach out to our Customer Care Team and make sure to specify the date range, so we could ask our Dev Team to gather them for you.
We currently do not offer support for iOS Beta Reviews, and we do not have any immediate plans to do so in the foreseeable future.
Set up Google Play Beta Reviews in AppFollow
Make sure that your app has an active internal or closed test. If you aren't sure, please refer to the Google Play Tests article. Follow this detailed guide to get started.
- In AppFollow, click on the Integrations icon on the left-hand panel.
- Click on Source connections.
- Select the app from the dropdown menu.
- Click on Link Account on the Invite user card.
- Select the "Reply to Reviews" and "Get BETA reviews" access options.
- Find the Developer Account ID in your Google Play Developer account and enter it in the field.
- Make sure you've invited AppFollow to your Google Play account.
- Complete the connection.
You can choose to receive Beta reviews via email, Slack, or your help desk system. To do this, set up an appropriate integration.
Receive Beta Reviews in AppFollow
Once we accept the invitation, Beta reviews will become available on the Reviews feed page in AppFollow. To see the list of Beta reviews, please apply the following filters: Visibility → Beta.