Reviews Email Report

Article author
Vera Terengina
  • Updated

The Reviews Email Report shows information about the apps and countries you’ve added to your Workspace. It includes:

  • The number of new reviews published during the report's timeframe
  • Changes in the average user score
  • Differences between app versions

Let’s have a closer look using an example:

The highlighted box is placed on the top of the report, the underlined numbers mean:

Daily (numbers for the current date)/ Weekly (total week results):

  •  78 🔼 3 — Daily amount of the received reviews is 78, which is 3 more than on the previous day (week).
  •  4.0 🔻0.5 — Current user rating* user score is 4 (users evaluate an app on a scale of 1-5 stars), which is 0.5 less than on the previous day (week).

Current app version:

  •  104 — the number of reviews for the current version of an app (The same amount is visible on the app’s page in App Store).
  •  4.12 🔻0.33 — the average user score of the current app version is 4.12 (on a scale of 1-5 stars), which is 0.33 less than on the previous day (week).

All versions:

  •  8.6K — The amount of all reviews.*
  •  4.201 🔻0.002 — the average user score of the app including all versions is 4.201 (on a scale of 1-5 stars), which is 0.002 less than on the previous day (week).

* All reviews for apps and countries you added to your Workspace.

If you scroll down a little bit, you’ll see a box with new reviews along with some more details:

  • Full app name
  •  Platform — App Store, Google Play, or Windows Store
  •  Thermometer — the proportion between positive (green) and negative (red) reviews
  •  Stars — average score
  •  Reviews — the number of new reviews
  • ★1-5 — the number of reviews for each star

Each review (for App Store apps) has a top part showing the reviewer name, country, app version, and additional features:

  • Reply – redirects you to the AppFollow interface to publish a reply
  • Add tag — tag the review in AppFollow,
  • Find user — opens user account on Google+ or Google Search,
  • Translate — shows the review translation via Google Translate,
  • Permalink — public link to this particular review for sharing on the web.

 

 

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