Monitoring Agents: AI Summary

Article author
AppFollow Team
  • Updated

Overview

The AI Summary agent scans recent user feedback and detects recurring concerns, praise, or new issues emerging in app reviews. It spots problem areas such as gameplay imbalances, technical bugs, feature requests, or UX challenges without you having to manually go through each review.

Whether it’s a spike in negative feedback, new mentions of cheating or crashes, or praise for a recent update, the AI Summary ensures you never miss important user insights that can impact your roadmap, support priorities, or store performance.

Set Up the AI Summary Agent

To find information on how to set up any agent, check out the following article: Monitoring Agents: Create and Edit.

  1. Go to Integrations > Monitoring agents in the left-hand navigation panel.
  2. In Featured agents, find AI Summary and click Add agent.
  3. Choose the app you want to track.
  4. Configure the filters to choose the semantic tags about which you want to be notified, if applicable.
  5. Choose a threshold for the number of tags and the timeframe during which the tags were added.
  6. Configure your Slack channel or email address to receive the notifications.
  7. Choose an agent name and review your settings.
  8. Click "Save" to save your changes.

Alternatively, you may set up the AI Summary agent directly from the Reviews feed:

When configuring the agent, you can select multiple semantic tags to track. This allows for broader or more specific monitoring of review themes, depending on your goals:

The agent notification features a clear layout and includes a direct link to the relevant reviews in the Reviews feed, making it easier to access and explore the context behind it.

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