Downloads Data Discrepancies for iOS app

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In AppFollow, we collect the exact data available in the App Store connect and show in the Channel Analytics and Organic Dashboard pages.  

If you have noticed differences in download numbers between AppFollow and App Store Connect, it's essential to understand the sourcing metrics for reports in AppFollow.

Data Source

For iOS apps, the download data displayed in Channels Analytics and Organic Dashboard within AppFollow is sourced directly from the App Analytics section in the App Store Connect.

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In AppFollow, we specifically count only new users, which means only First-Time Downloads are tracked. 

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If you're experiencing discrepancies in download numbers and the issue persists, we recommend sharing a screenshot of the First-Time Downloads report from the App Analytics section with our Support team. This will enable us to investigate the case further and provide you with assistance tailored to your specific situation.

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